The incumbent will be responsible for coordination of all secretarial & Billing duties in the ward as well as receiving all new patients, visitors and doctors. This individual will also be responsible for stock and all stock control within the unit.
Responsibilities and Duties:
Answering the telephone in a friendly and professional manner
Taking messages for staff, patients and doctors
Admitting the patient into the ward
Ensuring the doctor and the patients’ families are informed of any transfers
Informing the patients’ families of discharges when requested
Ensuring that a Customer Satisfaction form is completed by the patient
Ensuring all billing is up to date on SAP by ensuring accurate data capturing
Ensuring all files are brought down to Billings as requested
Ensuring stock levels are at the required levels (stationery and ward stock)
Completion of stock cycle counts
Ensuring that the patient’s records are captured according the standard operation procedure for patient admission in the wards
Ensuring stock used within the unit is billed and SAP quantity balances with physical values
To manage the stock count processes and teams for stock takes
To provide operational support to hospital stock controller when need arises
Grade 12 or equivalent NQF level 4 qualification
Two or more years of experience in a private hospital would be advantageous
