The Unit Manager will be responsible for coordinating Quality Nursing Care by ensuring compliance to professional and ethical practice. The incumbent will be accountable for coordinating training, development and mentoring of staff in the Unit. The incumbent will be expected to apply and manage the best and most effective operational practice by focusing on the integration of people, technology and financial drivers in ensuring that Unit costs are maintained within budget.
Responsibilities and Duties:
Manage Acuities and Skill Mix in such a way as to ensure cost effective Quality Care
Monitor and Control Staff Attendance and/or Absenteeism and ensure action is taken accordingly
Manage, advise and influence the delivery of cost-effective quality nursing care whilst enhancing the Patient Journey through monitoring and intervention
Ensure correct Billing, Stock Management and Ordering/replenishment
Facilitate timeous and accurate compilation of files
Adherence to Clinical Governance and other Busamed audits and quality initiatives and any other duties assigned by Management
Conduct active patient surveillance for Infection Prevention & Control (IPC) liaising with nursing staff and doctors
Ensure the principles of Infection Prevention and Control and standard precautions are adhered to
Implement an IPC programme tailored to the needs of the Unit and in alignment with hospital IPC strategy
Monitor IPC compliance and identify areas of non-compliance through clinical audits, remedial action to be implemented and assessed for effectiveness
Investigate all negative Infection Prevention & Control incidents / Adverse events and ensure appropriate recording and intervention
Maintain and update hospital’s Incident Management System (Barnowl): incident reporting, initiation and closure of Action Plans and regular review of department’s Risk Register and mitigation of risk
Ensure compliance with Protocols, Policies and Acts
Evaluate Nursing Quality Indicators and Clinical Outcomes
Identify Quality Improvement opportunities and ensure appropriate strategy and Quality Improvement initiatives are developed and measured
Ensure a safe working environment is maintained in accordance with the Machinery and Occupational Safety Act
Maintenance of Asset Register and contents (including all equipment and ward environment), ensuring service schedule is met, repairs signed off and maintenance schedule facilitated
Ensure adherence to requirements of POPI Act and Patient Confidentiality
Communicate effectively with patients, families and parents regarding the patient’s care
Participate in hospital-cover (weekend call etc); rotational cover of Night Manager absence and scheduled time to work with and meet staff on Night Duty
Facilitate a culture that is supportive of talent management and the initiation of required implementations to hone nursing talent
Facilitate personal and professional staff development through an active coaching and mentoring programme aligned to the yearly Performance Development Programme (PDP)
A relevant nursing qualification (Diploma in General Nursing/ B Cur Degree) or equivalent NQF 7 qualifications
Registration with the South African Nursing Council as a Registered Nurse
Compliance with the SANC code for a Registered Nurse and all applicable health care legislations
A relevant qualification in Critical Care Nursing is required
A relevant Management Qualification will be advantageous
Relevant experience in ICU / HC Unit is required
Relevant experience in clinical leadership is required
2 or more years’ experience in a private hospital setting or healthcare funding industry will be advantageous
Intermediate computer skill is required
Knowledge of billing process and procedures required