Admission Clerk

Administration

Busamed Hillcrest Private Hospital is looking for suitably qualified customer-orientated person to provide timeous, efficient front-line service to patients and visitors. The position encompasses pre-admission, admission, reception, data capture and switchboard duties, ensuring a friendly stress-free admission process and frontline patient liaison. The job also includes the accurate capturing of patient data.

• Minimum Grade 12 (Matric) 

• At least 2 years work experience in a hospital environment
• Customer-oriented with exceptional interpersonal skills

• Accurately capture all relevant patient information pertaining to patient admission ensuring 100%
  compliance in all admission processes on SAP system
• Assist with pre-admission of patients as necessary
• Ensure professional and friendly when dealing with internal and external customers
• Responsible for the marketing of the department and services offered to admitting doctors and follow up
  with non-compliance
• Assist with admission internal audits and quality reviews pertaining to department needs
• Assist with adhoc duties as and when instructed by the line manager thus ensuring you promote a harmonious team effort within the department
• Maintain effective relationships with all internal and external customers, and ensure all actions promote customer service excellence
• Ensure processes are in line with the working procedures and policies of Busamed
• Computer literate – must be accurate and pay attention to details
• Proactive, organised and able to multitask and work well under pressure
• Assist with the WCA & RAF
• Participative and able to work as part of the team & Professional in appearance