Ward Host/ess

Monate Catering

The Ward Host/ess is responsible for ordering and serving of meals and beverages to patients and visitors where necessary. The Ward Host/ess is responsible for the hygiene and cleanliness in his/her Ward kitchen, ordering of Issues and stock take of cutlery and crockery on a daily basis. 

• Grade 12 or equivalent NQF level 4 qualifications
• Degree/Diploma in Hospitality or equivalent recognized qualification

• Atleast two years in a similar position ( Preferably in a hospital setting) 

• Able to speak, read and understand English. Good communication skills are important
• Knowledge of hospital catering, different special diets and the preparation thereof, special diet abbreviations, customer service, tray set ups, uses of different cutlery and crockery
• Be able and available to work shifts, including weekends
• Be able and available to complete any reasonable tasks as delegated by the Catering Manager, Supervisor or Hospital Manager
• Knowledge of therapeutic diet
• To attend to problems encountered in the ward regarding the patients, visitors or nursing staff
• Serving meals to the patients, together with the nurses at the quickest possible rate to ensure that hot food is served hot
• Managing and controlling the stock that is taken to the ward
• Conducting ward rounds, before and after meal service to eliminate patients from being missed for meal service and check on the patients ward stay wellbeing
• Respond to patients ringing the bell and allocate the request accordindly