The Switchboard Operator is responsible for answering incoming calls in a professional and friendly manner, as well as liaising and communicating at all levels, and adapting and respecting all cultures.
Grade 12 or equivalent NQF level 4 qualification
Tertiary Qualification essential
1-2 years working experience in the same position is Essential.
Working experience in private healthcare or the healthcare funding industry will be advantageous.
Working experience on SAP will be advantageous.
Knowledge of Telephone Management Systems is advantageous.
Computer literacy (Microsoft Office) is essential,
Good interpersonal and communication skills,
Must be able to function effectively independently,