The incumbent will be responsible for coordination of all secretarial & Billing duties in the ward as well as receiving all new patients, visitors and doctors.
Grade 12 or equivalent NQF level 4 qualification
SAP knowledge and experience
Computer literacy
Two or more years of experience in a private hospital would be advantageous
Answering the telephone in a friendly and professional manner
Taking messages for staff, patients and doctors
Admitting the patient into the ward and supporting patients whilst they await to enter theatre
Ensuring the doctor and the patients’ families are informed of any transfers
Informing the patients’ families of discharges when requested
Ensuring that a Customer Satisfaction form is completed by the patient
Assisting with staff shift planning in the ward if required
Ensuring all billing is up to date on SAP by ensuring accurate data capturing
Ensuring stock is reconciled on a daily basis
Ensuring all reconciled files are brought down to Billings as requested
Ensuring stock levels are at the required levels (stationery and ward stock)
Completion of stock cycle counts and variance investigations
Completing job cards for maintenance
Ensuring that the nurse’s station & ward reception area is neat and tidy at all times
Ensuring that the patient’s records are captured according to the standard operation procedure for patient admission in the wards
Ensuring that the nursing staff are informed of new memorandums distributed by the business
